Logitech Headphones With Mic Not Working-Unveiling the Solutions

Headphones are considered an accessory that is a must for various purposes like playing games, listening to songs, or receiving calls in the current digital world. Logitech, a well-known brand, has all the headphones with an inbuilt microphone. But there are instances where the microphone in your Logitech headphones with mic is not working fine. Worry not for such problems; well, we have compiled an elaborate troubleshooting guide that should help you fix the problem.

Logitech Headphones With Mic Not Working

 Reasons for Logitech Headphones with Mic Not Working              

Before knowing the troubleshooting methods, we should know the common problems for Logitech headphones with the mic not working:

  1. Microphone is blocked: It is mostly found that many times there are blockages in the access permissions of the microphone due to which the functioning of Logitech headphones may be disturbed.
  2. Default microphone not being set: The first issue that might sometimes cause trouble when using the Logitech headphones is having failed to set the microphones as the default in a recording device.
  3. Disabled microphone: Another issue that might sometimes arise to block the microphone from functioning is linked to disabling it in the sound settings.
  4. Outdated or missing audio drivers: In most instances, the Logitech headset microphone not working as expected is due to an outdated or missing audio driver.
  5. Hardware issues: Possible hardware-based problems such as defective headsets or USB ports may cause a microphone not to discharge its responsibilities.

Step-by-Step Guide: How to Troubleshoot Logitech Headphones with Mic Not Working 

From among the potential causes listed above, we now know what may have caused our Logitech headphones with the mic to work problem; let’s find some troubleshooting methods to solve this problem.

 Method 1: Check for Hardware Issues

Check Hardware Problems first to troubleshoot Logitech headphones with the mic not working issue. There are some steps:

Logitech Headphones With Mic Not Working

  1. Try disconnecting headphones from the current USB port and connect them to some other one. Maybe sometimes the problem is in the USB port itself.
  2. If it’s possible, try connecting the headphones with some other PC as this will help determine whether the problem is with headphones themselves or with the PC.

If those Logitech headphones work just fine on another PC, then it means that the problem is on your computer. In this case, go to the next troubleshooting method. If they still don’t work on another PC, then more likely there is some hardware issue that involves your headphones. Contact Logitech support or make some arrangements to replace them.

Also: Why Your Mic is Echoing?

 Method 2: Grant Microphone Access   

If you disabled access to the microphone for the Logitech headphones, then microphone functionality can be affected. To allow access to the microphone, then use the procedure provided:

  1. At the same instance on your keyboard, press the Windows logo key and I to invoke Windows Settings.
  2. On the list of the displayed Settings menu, click on Privacy.
  3. Click on the Microphone
  4. Turn On the toggle switch
  5. Scroll down and ensure that the toggle switch for Allow apps to access your microphone is also turned On.

Up granting microphone access, one should be able to function the Logitech headphones with it working well.

Method 3: Set the Microphone as Default

Perform the following steps to set the microphone as the default device:

  1. Press the Windows Logo key and R key at the same time to open the Run window.
  2. Type Control Panel and press Enter.
  3. Double-click on Sound in the Control Panel.
  4. Right-click anywhere in the vacant area of the Recording tab, then choose Show Disabled Devices.
  5. Right-click on the Logitech headphones microphone, if it is disabled, then choose Enable.
  6. Repeat right-clicking on the microphone and set as Default Device.
  7. The property window will come forward, move to the Levels tab.
  8. Click OK to save the changes and set the volume to the maximum level

With the Logitech headphones microphone having been chosen as the default device, one should be able to troubleshoot on the mic, not a problem.

Method 4: Update the Audio Driver       

Sometime­s older or malfunctioning audio drivers can lead to issue­s with the microphone on Logitech he­adphones. Installing the most rece­nt audio driver may help fix these­ problems. Here are­ the steps to update the­ audio driver:

logitech headphones with mic not working

  1. For a hassle-free audio driver update, use Driver Easy. It saves time and needs less technical know-how.
  2. You can get Driver Easy from their main website.
  3. Start up Driver Easy, find, and click the Scan Now button. It checks your computer for old or missing audio drivers.
  4. Driver Easy will show you all the drivers that need updating when the scan is done. Find the audio driver, and click the update button next to it.
  5. Driver Easy takes care of downloading and installing the newest audio driver version for you.
  6. Just restart the computer when the driver install finishes, to start using the updated driver.

By updating the audio driver on your computer, you have­ the potential to resolve­ any compatibility problems or software glitches that may be­ leading to issues with your Logitech he­adphones microphone functioning correctly.

Whe­n drivers become outdate­d or incompatible with newer ve­rsions of your operating system, it can sometime­s interfere with ce­rtain features of connecte­d hardware. Installing the latest audio drive­r update available from your system manufacture­r should.

Method 5: Update Windows     

Hardware devices, like Logitech headphones, demand proper functioning of the operating system and therefore it is important to keep your operating system up to date.

Logitech Headphones with Mic Not Working           

  1. By pressing the Windows logo key together with the I key, you can open Windows Settings.
  2. Click on Update & Security from the Settings drop-down menu.
  3. Then click the Check for updates and wait until Windows finds some available updates.
  4. Once you found the updates, click on Download and Install to install those.
  5. Shut down and restart your computer after the updates are completed.

An action that can be taken to fix the Windows microphone issue is upgrading Windows to solve any system-level issues that may interfere with the functioning of the Logitech headphones microphone.

Method 6:Run the Sound Troubleshooter

There is also a ‘Troubleshooter’ that is built into the Windows OS, which automatically detects and fixes sound problems.

  1. Right-click on the sound icon in the System tray and choose ‘‘Troubleshoot” problems with sound.
  2. Click the on-screen buttons as directed by Windows to enable the Windows environment to diagnose and potentially fix any issues related to sound settings.
  3. After the troubleshooter is finished running it, check the Logitech headphones’ microphone to see if it’s working.

The sound troubleshooter, therefore, can diagnose such common sound issues and fix them accordingly, which may include Logitech headphones microphone issues.

Method 7: Reinstall Logitech Gaming Software

The issue is that the microphone of Logitech headphones may not work properly due to incompatibility of the software, and this incompatibility is another cause of discrepancies in the performance of your microphone. The conflicts can be easily resolved by the installation of Logitech gaming software.

  1. Type Win R and press Enter to launch the Run Utility Window.
  2. Enter appwiz. cpl and press the Enter key to open the window; Programs and Features.
  3. In this go to the installed programs and select Logitech Gaming Software.
  4. Click Uninstall, and, following on-screen instructions, delete the software.
  5. Go to the Logitech support site and download the latest version of the Logitech gaming software.
  6. Second, you should open the downloaded file by double-clicking on it and, consequently, follow the instructions given on the screen to install the software.
  7. After installing it, reboot the computer to verify the working capability of the Logitech headphones microphone.

You can easily avoid the conflicts, which are causing problems with Logitech headphones by installing back the Logitech gaming software.

Method 8: Run the Audio Troubleshooter

In case none of the above-discussed approaches can address your problem with the Logitech headphones mic not working, you might attempt to run the built-in audio troubleshooter.

  1. Go to the Start Menu and search audio troubleshooter in the Windows search bar.
  2. The answer is to choose Find and fix issues with sound playback from the search results.
  3. Move to the next step and follow the directions to determine and solve audio-related problems from the troubleshooter.

Then you can turn to the audio troubleshooter which can detect and fix all issues that may affect the precinct of any Logitech headphone microphone.

Also: how to pair bone-conduction headphones


While the problem of a dysfunctional microphone is extremely annoying, particularly if you use Logitech headphones with one, it can be solved by following the steps in this troubleshooting guide. The microphone is still working, but the hardware problems and the issue of microphone access, setting it as default, and updating the audio driver and Windows operating system are a must to check. Also, you should run sound and audio troubleshooters and reinstall Logitech gaming software. Ticket this is performed by the following, and then you can use your Logitech headphones without a disrupted microphone.


Q:1 How do I test my Logitech microphone? 

Ans: To conduct the test of your Logitech microphone, you need to plug it into your device and open your sound settings. Mic input, check the levels on the sound settings or use recording software to make sure there is audio from the input. Furthermore, try recording a few seconds of voice and listen to it from the microphone to make sure that it captures properly.

Q:2 How do I Unmute my Microphone?

Ans: To unmute your microphone, you need to find the mute button on your device or in the software settings. It is a physical button on a lot of devices, with a microphone icon. If it’s a setting in some software, open the operating system or application preferences and look for the settings related to the microphone then toggle the mute option to unmute. Make sure that the microphone is in the right connection and test this by speaking into it to find out that it is now un-muted.

 How do I Unmute my Microphone?

Q:3 How do I fix my headset mic not working?

Ans: To fix a headset mic not working, try the following steps:

  1. Check physical connections: Run the headset connection to the device. If using a clip-on microphone, ensure it is firmly plugged into the jack.
  2. Adjust settings: Check to ensure that the default recording device in your sound settings on the device is the headset microphone.
  3. Test on another device: Test it with another device to verify if the problem is still there. This enables you to tell if the fault is with the headset or the original device.
  4. Update drivers: Keep your audio drivers up to date. Go to the manufacturer’s page or use the automatic update feature of your device.
  5. Try a different port: If it is a wired headset, tune it into a different audio port on your device.
  6. Check for physical damage: Examine the headset and its cables for any damage. Problems may arise when the cable or microphone is damaged.
  7. Disable other microphones: In case you are plugging multiple microphones, the ones you will be not using should be disabled to avoid conflicts.
  8. Restart your device: In cases where a simple restart resolves software defects causing microphone failure, it may do so.

In case the problem persists after these steps, chances are that there is physical damage to the headset’s hardware, you should contact the manufacturer or even look for options for replacement.

Also: How To Fix Logitech G430 Mic Not Working Issue

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