Jabra Headset Answer Button Not Working

In the realm of technological marvels, Jabra headsets have become a crucial companion for many users. These adaptable appliances boost seamless contact and productivity in our fast-paced world. However, like other devices it also has issues. Jabra headphone users also face problems. Many users have complained that the Jabra Headset answer button is not working. Many Jabra headset users encounter the situation at the same point. Sometimes we cannot attend a call by pressing the answer button on the side of the headphone. If you have the same issue with your Jabra headset answer button, there’s no need to worry, I will provide you with all the troubleshooting methods in the following article.

jabra headset answer button not working

Firstly, try to reset your headphone device if the answer button not working. Sometimes by restarting the device, we can fix any bug in the headset. Check your headset after restarting them. If the problem persists, there could be another problem with your headset.

Reasons Why Your Jabra Headset Answer Button Not Working?

Before knowing its solution, It is crucial to know that what are the reasons why the Jabra headset answer button not working. If you face this issue again, you will know what is causing the issue. Let’s study some possible causes  of why this issue may happen:


If the answer button on your Jabra headset is not working, it is possible that the device is experiencing a misconfiguration. This issue may appear due to various factors, such s incorrect settings or incompatible software.

Wiring Issues

A common issue that users may experience with their Jabra headsets is a wiring issue that causes the answer button to stop working. It may be frustrating because the answer button helps to control certain functions of the headset. The wire is damaged due to wear and tear, accidental tugging or bending of the wires, or improper handling.

The loose or damaged wire becomes the cause of electric shock. In this article, I will also tell you how to fix the damaged wire of the headset, keep reading it.

Connection Issues

Sometimes, connectivity problems between your Jabra headset and the paired device can stop the answer button from working as expected. The connection issue can occur due to several factors, including Bluetooth connectivity issues, and compatibility problems with the device being used. If the inserted jack is loose, it can cause sound leakage.

 Fix Jabra Headset Answer Button Not Working


Software Glitches

The outdated firmware on your Jabra headset leads to a malfunctioning answer button. Compatibility issues also lead to an unresponsive answer button. physical damage also causes problems with the answer button.

To avoid these hardships you should update the software of your Jabra headphone. Here are few steps, you can update your software by following these steps:

  • Firstly, Connect your Jabra headphone to your computer or Laptop.
  • Secondly, Visit Jabra’s official website.
  • Find the support page and search for the latest firmware update.
  • Download and Install the firmware update
  • Install it according to the given instruction, and test your headphones.

Reset and Restart your headset

you can try the following steps to restart and reset them:

  • Disconnect your headphone from all devices.
  • Turn off your headset by holding and pressing of power button, until you see the LED indicator turn off.
  • Remove the battery or disconnect the power source of your headphone
  • Press and hold the reset button of your Jabra headset
  • Reinsert the battery or reconnect the power source and turn on your headphone again.

If the problem persists, it is advisable to contact Jabra support for further assistance or consider getting the headphones inspected or repaired.

Physical damage

Check your Jabra headset for any signs of physical damage that cause the answer button not to work

Look for

  • Dents and cracks in the headset body
  • Loose or dislodged components
  • visible damage to the answer button itself

If you find any damage, It’s advisable to contact Jabra customer support or consider professional repair services.

Look for Verify Wired Connection

If you have a wired Jabra headset, examine the wire and its connection points for any issues. Here’s what you can do:

  • Check if the wire is connected to both the headset and the audio source.
  • Inspect the wire for any signs of fraying or damage. If any damage is found, consider replacing the wire.

Faulty wire connections can disrupt the signals sent to the answer button, resulting in unresponsiveness.

learn more: how to stop Bluetooth headphones from beeping

JbLe45bt not turning on

you are using JBle45 or experienced an issue with headphones not turning on. Here are a few troubleshooting steps:

  1. Try to reset your jble45 headphone
  2. Try to jbl charge youre45 headphone
  3. Try to check  the power button of the jble45 headphone
  4. Try to update the firmware

Learn more about how to fix jble45bt not turning on

Jabra Evolve 65 answer button not working

if YOU ARE USING jbraevolve65 and facing a problem with the answer button that is not working properly don’t need to worry. You can try the following steps that fix the problem of your Jabra evolve65

Here are a few steps

The most effective way to fix your headphone answer button  is

  1. Check for any debris that accumulates in the button
  2. Check the battery level of Jabra evolve65
  3. Visit the Jabra official website for the  firmware update
  4. Contact the Jabra support

Jabra evolve65 review


Experiencing a non-responsive answer button on your Jabra headset can be frustrating, but with the help of this troubleshooting guide, you should be able to resolve the issue. Remember to check for software updates, inspect for physical damage, ensure your wireless headset is charged, and verify wired connections if applicable. If necessary, perform a reset. In case the problem persists, don’t hesitate to reach out to Jabra’s customer support for professional assistance. Happy communication and troubleshooting!

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